Online Dispute Resolution Service

Online Dispute Resolution helps EU residents who have purchased goods online or via email to get complaints resolved. If you have purchased one of our products via email, you are able to refer your complaint to the European Online Dispute Resolution service. 

When using this service, it may be advantageous to have the following information to hand:

Company Name: Lumley Insurance Limited
Our email address:
Our website address:
Our geographic address: Lumley House, 56 Elliott Road, Cirencester, Gloucestershire, GL7 1YS