Take the dread out of water damage

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We understand the distress caused if your home is damaged by water, and this type of claim is at its peak during these winter months.

Heavy downpours and melting snow can dramatically increase the risk of flood and water damage as well as the threat of bursting frozen pipes.

Prevention is always better than cure, so we are hoping that these hints and tips will help to make sure water damage is not an unwanted gift for you this year!


Switch off your water – When going away for holidays or weekends it is sensible to switch off your water from the stop tap or stop valve. These are normally situated in the bathroom, kitchen or by an internal water meter. If you don’t know where your stop tap is, find out today!

Keep your home heated – If you aren’t comfortable with draining your water, many insurers will recommend maintaining your heating system to a constant temperature of 13 degrees Celsius (55 degrees Fahrenheit) when leaving your property unattended between the months of November – April.

Wrap exposed pipes – Prevent pipes from freezing by wrapping them in a towel or insulation foam. If you feel a pipe is freezing pour hot water onto it and shut it off from the water supply. (Turning off the supply at the stop cock).

Check regularly for leaks – Don’t ignore signs such as mould or dark spots on the ceiling. Catching these early will allow any leaks to be repaired before causing thousands of pounds worth of potential damage to your home.

Isolate the problem – If you discover a leak, isolate the problem as quickly as possible. If it continues, turn off the main supply and drain your water system by flushing the toilets and running the cold taps. Make sure there is no water flowing around electrical sockets.

Get a leak detector – An intelligent water security system can detect leaks in your pipes before they are apparent to the naked eye. It’s becoming a more common recommendation to install one, and worth considering as it will alert you to the problem and, with certain brands, even shut off the water supply to stop leaks in their tracks. Some insurers consider these systems so useful in preventing claims that they offer contributions towards installation as part of their policies.

Replace missing roof tiles – Before it becomes a larger problem, replace any missing or broken roof tiles to prevent water getting into a loft area.

Clean your gutters twice a year – A blocked gutter can result in water running down the side of your home, damaging both foundations and brick work.

Don’t run dishwashers or washing machines when you are not at home – As tempting as it is to do so, limiting the use of appliances whilst you are out of the house means you can deal with any leaks immediately.

Following these simple steps you can reduce the chance of having to deal with a water damage in claim.

If you’d like to know more about how to protect your home from water damage, please call us on 01285 885885 or leave us a message using the form below. We’d be happy to help.