Lumley Insurance, the specialist insurance broker for private clients with high-value homes and luxury assets, is marking 25 years of leadership under Managing Director John Lumley, with the launch of a new phase in the company’s development.
As a family-led broker, Lumley Insurance has built its reputation on specialist advice, highly personal service and a relentless commitment to making sure clients are properly insured when they need to claim.
John Lumley, Managing Director, said:
“This 25-year milestone has prompted us to reflect on where the business has come from and, more importantly, where it is going. We have built a loyal client base and we are proud to be the largest independent, private client specialist in the high-net-worth market. Our clients value our expertise as well as the personal approach we take to getting to know them and their lifestyle. This will always be central to the way we work.”
Since Lumley Insurance was established, the company has averaged 10% growth year-on-year. Alongside continued investment in systems and processes, a key strand of the new growth strategy is the expansion of the company’s partner network, working more closely with professionals such as estate agents, lawyers and other advisers who serve clients with high-value portfolios.
John Lumley continued:
“Going forward, we are being more intentional about building partnerships with others who share our values and deep understanding of the high-net-worth market. We are also ramping up our effort to inspire and educate clients and partners about why insurance matters and what being ‘properly insured’ means.”
Alongside this strategic focus, the business has also refreshed its brand identity to better reflect the company’s personality and professionalism, while remaining rooted in its heritage.
At the heart of the business is a clear purpose: to give high-value private clients confidence that their homes and treasured possessions are properly protected, so they are prepared when it matters most. This thinking is captured in the new strapline – ‘smart cover for smart people’ – which reflects the considered, specialist advice Lumley provides, and the astute clients the company serves.
Samantha Davies, Chief Operating Officer, concluded:
“Our brand is evolving and we are becoming more confident in the way we present ourselves as a business – to clients, partners and the wider market – but our core principles remain the same. For us it is all about relationships and providing trusted specialist service.”
For more information, please email communications@lumleyinsurance.co.uk
